Professional Security Services
Our Commitment
The success of Allied Security Management is determined by our success in operating as a unified team. We have to earn the trust and respect of our customers every day in order that the customer makes the decision to choose our services. We sell services and service is provided by people. There are no magic formulas.
Our success is guaranteed by creative, productive employees who are empowered to make suggestions while thinking “outside the box.” Your job, every job, is essential to fulfilling our mission to “provide distinctive quality and unparalleled customer service” every day to more people who “trust and respect” us.
Our Performance
We offer our clients a full complement of security service across Australia. Our innovative compliance technology provides complete transparency in the delivery of our professional security service.
Our service delivery is based on a four-step servicing model –
CONSULT, PERFORM, FEEDBACK & REVIEW. This ensures that Allied Security Management, in the first instance and on an ongoing basis, is delivering to our client’s expectations.
Consultation involves identifying your specific security requirements and working together to provide you with security solutions to meet your needs.
Professional Performance of our security service is provided.
Feedback involves regular reporting and assessment of the service we provide to keep you updated and informed on progress and incidents that effect you and/or your organisation.
A review of our service is undertaken to ensure that objectives have been met and to determine if any changes are required.
NB The Quality Service page has compliance information which isn’t required as the quality assurance tab will supersede the current information.
Our Reliability
Allied Security Management is a proven provider of professional and reliable security services.
Australian owned and operated, we can provide custom security services nationally.
Our management will work with you from transition through the life of the contract, providing 24-hour support, monthly reporting and our comprehensive KPI process, where the client rates our service.
We maintain a business continuity planning system that meets AS 5050.
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Our Experience
Our management team has extensive industry experience in providing sustainable solutions across multiple segments, including commercial corporate, retail, logistics, tertiary education and critical infrastructure.
Our management and staff are supported by our experienced 24-hour National Operations Centre team. Together we have the experience and capability to provide sustainable solutions.
Allied Security Management is focused on ensuring our clients are satisfied Security Services
Our quality service platform enables us to effectively satisfy our clients needs and continually reassess these needs to make sure we continue to deliver client satisfaction.
Our fully trained and licensed personnel provide the frontline solutions that deliver client satisfaction.
Our management’s emphasis on client centricity ensures that Allied Security Management is continually delivering on superior service and client satisfaction.
Our current satisfied clients include:
- Pickles Auctions
- Colliers International
- Lis-Con
- Merhis
- Peter Warren Automotive
- Macarthur Automotive
- Shotcrete Australia
- Khmer Community NSW
- Zara/Inditex
Our People
Our people are key assets of our business! Not only are our security personnel properly licensed and qualified, our people under-go vigorous internal training through Allied Security Management own security program. To stand out from other security organisations, our staff are:
- Vetted against our strict application and assessment process
- Trained in skills that are unique to certain types of security services, such as surveillance, preventative measures, covert, body guarding, dog-assisted patrol and concierge
- Coached in industry specific knowledge to ensure that they understand the environment that they are operating in. To ensure our people understand the operational aspect of any service provided, our people are coached with industry specific knowledge.
- Professionalism is demonstrated with proper etiquette and uniform attire.
The health and safety of our people is imperative.
All personnel are expected to understand and adhere to Occupational Health and Safety obligations.
Our staff are also trained to cater to specific needs or requirements of our clients.
We can work with our clients to ensure that our people blend into business cultures and perform tasks that are specific to their needs.
